dahaka888 Privacy Policy: How We Handle Your Information
dahaka888 is clear about what data we collect from your account, how we use it, and what choices you have. Access to our platform and its services depends on your local law and eligible regions.
Account data protection
Nagad and Upay transaction records
Your right to review and correct
Published contact routes
POLICY POSTURE
What Data dahaka888 Collects and Why
When you open an account with us, we collect the registration details you submit — your name, email address, phone number and the payment method you link to your wallet. If you transact through Nagad or Upay, we record transaction reference data to match deposits and withdrawals to your account ledger. We do not store full wallet credentials; only the reference identifiers passed during the transaction flow are retained. We also collect device and browser session data — such as IP address, screen resolution and session timestamps — so we can detect unusual access patterns and keep your account secure. Cookies and similar local storage items help us remember your session preferences and serve the lobby in the language and layout you last used. We use aggregated, anonymised data to understand which game categories attract the most activity; this never identifies you individually. Data collected during account verification — such as identity document scans — is held only as long as required by the verification process and any applicable retention obligation. Use of dahaka888 and availability of its features depend on local law and eligible regions. If you have questions about a specific data point, you can reach our support team through the contact routes listed on this page.
Nagad
Transaction references from Nagad payments are recorded against your account ledger for reconciliation.
Upay
Upay transfer identifiers are logged to match your deposit and withdrawal records accurately.
Account Registration
Name, phone and email submitted at signup are stored to maintain your account and send service messages.
Session Data
IP address and browser session logs are retained for security monitoring and login verification purposes.
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy applies to data processed through dahaka888 directly — your account, wallet activity and lobby sessions. It does not extend to third-party services you reach from our platform, and availability of any feature depends on local law and eligible regions.
Account Access
Covered. Login, registration fields, password resets and session tokens are all within the scope of this policy. We process this data to authenticate you and keep your account secure.
Transactions
Covered. Deposit and withdrawal records linked to Nagad or Upay — including transaction reference IDs and timestamps — fall within this policy and are held in your account ledger.
Site Content
Covered for interaction data. When you browse game categories or open a lobby room, session interaction data is collected. Game outcomes are generated by the game provider's system, not by our data store.
Third-Party Services
Not covered. Payment processors, game studios and any external link you follow from our site operate under their own privacy terms. We do not control or carry responsibility for those policies.
YOUR ACCOUNT RIGHTS
Practical Steps to Manage Your Personal Data
You have a set of straightforward actions available to you under this policy, and none of them require a formal legal process to start. To review the personal data we hold against your account, open the account settings page after logging in — your registered name, email, phone number and linked wallet identifier are displayed there. If any detail is incorrect, you can submit a correction request through the support channel; our team will verify the change against the information you provided at registration. Raising a question about how a specific data point is used — for example, why a particular session log exists — is something you can do through the live chat or email route published on this page. If you want to request deletion of data that is no longer required for your account or any outstanding transaction, that request should be sent in writing to our support address. Response times depend on the nature of the request, and some data may be retained where a legal or operational obligation applies. Access to these rights and their scope depends on local law and eligible regions.
Review Your Records
Log in and open account settings to see the personal details we hold — name, contact information and linked wallet identifier are listed there directly.
Correct Account Details
Submit a correction through the support channel if any stored detail is wrong. Our team will verify the change before updating your record.
Raise a Data Question
Use live chat or the published email address to ask about any specific data point — why it was collected, how long it is held or who can access it.
Request Data Removal
Send a written deletion request through support. Some data may be retained where a legal or transaction-reconciliation obligation requires it.
CONTACT THIS POLICY
How to Reach Us About Privacy Questions
If you need to raise a privacy concern, correct a data record or ask how a specific piece of information is used, the routes below are the published channels for this platform. We handle policy-related queries through the same support structure as general account help — there is no separate queue you need to find.
Live Chat
Open the chat widget from any logged-in page to reach the support team. State that your question is about your account data or this privacy policy so it is directed correctly.
Email Support
Send your data query or correction request to the support email address published in the Contact section of this site. Include your registered account email so we can locate your record.
Account Settings Route
For straightforward corrections — name spelling, phone number, contact email — the account settings page lets you initiate a change request without contacting support first.
DATA HANDLING PRACTICE
How We Protect and Manage Your Information
Data handling at dahaka888 follows the principle of keeping only what is necessary for your account to function and for transactions to reconcile correctly. Cookies used on our site are limited to session management and preference storage — you can adjust your browser settings to block non-essential cookies, though this may affect how the lobby loads. Retention periods for identity verification documents are determined by the verification process requirements, not held indefinitely.
Cookie Use
We use session and preference cookies to keep your lobby layout and language choice consistent. No advertising tracking cookies are set without your consent through the cookie notice shown on first visit.
Account Security
Login sessions are tied to your device and IP pattern. Unusual access — a new device or unfamiliar location — may trigger a verification step before your account wallet is accessible.
Data Retention
Transaction records linked to Nagad or Upay payments are retained for reconciliation and any applicable regulatory obligation. Account data you request to delete is reviewed against those obligations before removal.
Policy Changes
If this policy is updated in a material way, we will post a notice in your account dashboard before the change takes effect. Continuing to use your account after that date means you have seen the updated terms.
PRIVACY FAQ
Answers to Common Privacy Policy Questions
These are the questions we get most often about account data, cookies and how to exercise your rights under this policy.
What personal data does dahaka888 collect when I register?
At registration we collect your name, email address and phone number. If you link a Nagad or Upay wallet, the transaction reference identifier associated with each deposit or withdrawal is also recorded against your account ledger — not your full wallet credentials.
Does dahaka888 share my data with third parties?
We share only what is necessary: transaction reference data passes to Nagad or Upay to process your payment, and game session data goes to the game studio's system to run the round. Neither receives your full personal profile. We do not sell personal data.
How do I see the data held on my account?
Log in and open account settings. Your registered name, contact details and linked wallet identifier are displayed there. For a fuller record, contact support through live chat or email and request a data summary — include your account email in that request.
Can I ask dahaka888 to delete my personal data?
Yes. Send a written deletion request to the support email published on this site. Some records — particularly transaction references linked to Nagad or Upay payments — may be retained where an operational or legal obligation applies, but we will confirm what is removed and what is kept.
How long does dahaka888 keep my account data after I stop using it?
Active account data is held while your account remains open. After account closure, retention periods depend on the type of data: transaction records may be kept to satisfy reconciliation obligations, while preference and session data is removed sooner. Contact support for details specific to your account.
Does this privacy policy apply to players in Bangladesh?
This policy applies to all accounts processed through dahaka888. Access to the platform and the scope of rights available to you depend on your local law and eligible regions. If you are in Bangladesh, your use of the account is subject to applicable local law, which you should check independently.